SocietyLedger
Cooperatives

Approving member loan repayments

Check the bank statement, then confirm or reject a loan payment a member has declared.

OfficersWebMobile

Members can pay towards their loans by transferring to the cooperative's bank account and uploading the receipt. Each payment waits here until you confirm the money arrived.

Before you start

You need the Administrator or Treasurer role, and the cooperative's bank statement to hand.

Only approve money you can see

Approving records the repayment on the loan immediately and can't be undone from this screen. Match the amount and date to your bank statement, not just the uploaded receipt.

Review a payment

Go to CooperativesLoan Repayments. The Awaiting tab lists payments that need a decision.
Read the member, loan number, amount, date and any reference or note. Select View receipt to open the uploaded file.
Select Approve if the money arrived — confirm with Yes, record repayment.
Or select Reject, give the member a Reason, and confirm.
Screenshot pending: Loan Repayments page, Awaiting tab, showing a member's ₦50,000 payment on a loan with View receipt, Approve and Reject buttons

What happens next

  • Approved — the repayment is recorded on the loan like any other (interest first, then principal), the outstanding balance and next payment update, and any savings held against the loan are released in proportion. The member is notified.
  • Rejected — nothing is recorded. The member is notified and shown your reason.

If the loan has been paid down since the member submitted — so the payment is now more than they owe — the approval is refused and the payment stays in the Awaiting tab for you to reject or sort out. A payment can only be reviewed once. You can't decide your own payment — if you are also the borrower, another officer has to approve or reject it.

You can still record a repayment directly, without a member's receipt, from CooperativesLoans. See Repayments and repayment schedules.

Related

Was this page helpful?

Last updated 26 October 2026

On this page