Withdrawing from your savings (members)
Ask to take money out of a withdrawable savings type, and follow the request through review and approval.
You ask for a withdrawal in the app; officers decide it. Your balance only changes when the request is finally approved, and you can cancel it until then.
Before you start
Only savings types that allow withdrawals can be withdrawn from. Share capital never can. Your cooperative may also set a monthly limit for a type, and savings held against a loan can't leave until the loan is repaid.
Request a withdrawal
What happens next
By default a request goes through two stages: one officer reviews it (checks you are eligible and the balance is there), and a different officer approves and pays it. Each stage is shown on your request in words, for example Reviewed. Waiting for a second officer to approve and pay. If a cooperative has too few officers it may run a single stage instead.
You are told when it is decided. If it is not approved, the reason is shown. The balance, any savings held for a loan, and the monthly limit are checked again at the final approval, so a request can still be turned down if something changed meanwhile. You can have only one request waiting for each savings type at a time.
Related
Approving member withdrawals (two stages)
Review a withdrawal request, then have a different officer approve and record the payout.
Your savings rule and held savings
How much a member can borrow against their savings, and how savings are held while a loan runs.
Your cooperative pages (members)
The dashboard, transactions, cashbook, pending payments and bank accounts for a member of a cooperative.
Last updated 2 November 2026
Approving member payments (payment requests)
Check the proof against the bank statement, then confirm or reject a member's payment. Approving adds every line to their savings, or none.
Approving member withdrawals (two stages)
Review a withdrawal request, then have a different officer approve and record the payout.